Xfinity not getting full speed reddit. not getting full speed through Google WiFi.
Xfinity not getting full speed reddit The laptop also has windows 10, both PC's are updated with the latest windows updates. 12 Solutions to Maximize Xfinity Internet Speed Full Announcement: Comcast Boosts Speeds for Millions of Xfinity Internet Customers. But my SB6183 isn’t up to the task; we’re at 550 down and 6 up. The connection now is flawless, no issues. On February 29th, the Ubiquiti UCI was officially certified and launched for Enhanced Speed Markets. Now the same device is registering speeds on barely 100mbps. The signal in the old line was erratic as heck, but the eero was still registering a “stable” speed — which was obviously inaccurate. MAYBE when wifi 7 arrives, but then the devices would need to have wifi capable hardware, as well! If you have a tech come out, you will be charged as it’s not the gateway. from mydeviceinfo. I'm adding Actiontec Bonded MoCA 2. 1) and a tp-link archer ax3000 router to replace my xfinity gateway. I solve the data tracking from Comcast with a VPN. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. g. r/Traeger is the unofficial Traeger Nation Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. The website says it should work. I have the 1. You will need a gaming PC with a 2. Not getting your full isp rated bandwidth is pretty common. Some people say if it says that, then the speed upgrade is complete. Once again I am only getting 30Mbps. Unfortunately, Comcast/Xfinity is the only ISP for millions of Americans so they don’t care about offering attractive rates and service in those areas. (link aggregation question) So my modem, netgear cm1200 supports multi-gig speeds using link aggregation. I'm going to try a clean install on my older system though and test once again, but I have a feeling there is more at play with this issue than pure horsepower. com and Xfinity speed test. Bought a Motorola MB8600 modem (docsis 3. If not, he would be able to test the tap, then ground block, then past any splitter, then the connection behind the wall plate, then the wall plate, then the jumper to your modem and know EXACTLY where it It seems to me you need to connect directly to the modem and test it, when you hookup the router, that gives you 2 variables, so it could be the modem or router or a combination of the 2, you need to eliminate one of them out of the equation, obviously it cant be the modem, when i read your post it seems to happens after you hookup the router Nope I just put cat 6 cable in my walls from the 3rd party switch to my pc’s. However, I always notice that I never really get 1 GIG download and upload speeds, and I'm plugged into the ethernet port (not Wifi). Use Cat6 Ethernet cable from a laptop with a 1GB Ethernet Card. ) Not getting full speed on TP-link AX1800 (Archer AX21) Wifi 6 Router . If you have questions about your services, we're here to answer them. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Not a silly question. 2 Gbs service and I get 700-900 Mbs down and 220-240 upload. Comcast's iHAT (In-Home assessment test) is supposed to catch this stuff and not provision the faster upload speeds if the mid split frequencies are blocked, but some are slipping through. Hey everyone, Like many others, I got the email from Xfinity saying I needed to upgrade my modem to take advantage of higher speeds. That won't change until they fully roll out mid or high split, and then eventually full-duplex DOCSIS 4. Hey guys, I have Verizon FIOS Gigabit Speed (internet only). I try to configure and explored the option to make fast. Router not getting Full Speed . It's still. However, with the new modem we are only getting around 150MBS. Once that was done I fixed a few setting on my security gateway (disabled smartqueues, disabled IDS/IPS), tested on a more powerful Win 10 lean desktop and installed speed test as an app than running through browser. 1. 2Gbps through Xfinity, Netgear CM2000 modem gets the full speeds (and then some) directly wired, and the GT-AX11000 always gave us the full speed and ~940Mbps on gigabit only hardwired connections before upgrading Hier sollte eine Beschreibung angezeigt werden, diese Seite lässt dies jedoch nicht zu. I pay for gigabit speed, but have been getting 300mbps. If your actual internet speed is significantly lower than the advertised speed by Xfinity, it could be due to network, hardware, software, or internet provider issues. Interestingly I am getting around 350MBS using my galaxy phone using wifi There are several possibilities here for the variations in speed: 1) a problem with the service, 2) a problem with customer equipment, and 3) a problem with the speed test infrastructure itself. Not getting 200mpbs upload speed promised in plan. For example when you connect 3 deco and when you connect your laptop using cable you will get full speed from you ISP for example 100Mb when you connect to the second one which is connected wirelessly to the main one it will show half the speed - Hello, I am on Gigabit Extra Plan that promises Download speeds: up to 1200 Mbps and Upload speeds: up to 200 Mbps. The point of the 1. Check the router ports and any switches and network cards/ports you have. I've power cycled my modem for more than 10 minutes, and I'm still not getting the speed upgrade. Not getting gigabit speeds on PC over ethernet while other devices reach high speed on same connection setup . Your not going to get anywhere near GB speeds unless you meet certain conditions. I, like many others, have been wfh the last 6 weeks with my family all at home as well. I can't seem to get over 80-90 gig speeds based on speed tests Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Many PCs still have 1Gbps network cards. He put a mobile modem he uses for testing on my line, and he saw he was getting 1. I've restarted the modem/router counteless times, I've done factory resets and reconfigured my network, I've added devices one at a time to test, and even with just my main desktop wired PC I am still getting the terrible speed. 5Gbps and 10Gbps. I'm having an issue with our wifi after we moved. Anyway, with comcast you might be better dropping down to a slower speed and paying the extra for unlimited so you never have to worry about that. You need to run the speed test through the XFINITY app. I'm mainly using my PC to test this connection since it has Ethernet, and when I plug it in, it says I'm getting 1000/1000 link speed, and via Wi-fi I'm getting 450/450. My upload speed is capped at about 40mpbs, but the plan says it can go up to 200. With the old modem, we were getting speeds of around 400 MBS using comcast speed test so we decided to upgrade. No action is required at this time. Does this I was tired of waiting for my Netgear CM2050V to get the faster upload speeds, so I replaced it with a Hitron CODA56. I did ask Xfinity and they do not throttle the speed at all, you get what you pay for, and I I'm not sure yet why you're having speed issues, but I am still looking for ways to help however I can! It sounds like you subscribe to our Fast Internet which reaches up to 400 Mbps down/10 Not getting full speed. And the modem can obviously support the full speed. com, speedtest cli, google speed test (literally just the speed test you get by searching google for "speed test"), google drive download (I decided to do two downloads at once since google As the title says, I've upgraded from the performance starter package (~50mbs down /5mbsup) to the Xfi Complete Gigabit package (Up to 1200mbs down) but my speed Learn about common reasons for slower than advertised Xfinity internet speed, how to accurately test internet speed, and practical solutions to get rid of slow speed issue. I fixed all my speed issues with a brand new CAT6 ethernet and RG6 coax cable to my modem / router. I have Comcast and my own wifi 6 router and my own docsis 3. For the full 1200 you need network equipment capable of multigig speeds The modem on its own gets full speeds with devices connected over ethernet or with wifi. In my case they were obviously prioritising the speedtest traffic to make you think the service is good, while in reality they have way over-subscribed their network and they are Right now, network properties on my desktop is showing speed at 1. Edit: not sure why the screenshots are not visible on the post. Service Issues Hey guys, i just upgraded to the 1 gig and i’ve been doing a lot of troubleshooting. If you still see slow speeds - restart your computer in safe mode with networking and try again. Xbox speeds are based on Microsoft’s servers and they do throttle. If the ISP has a slightly slower plan (maybe 500mbps), it may be a good idea to drop down to that plan, so you're not paying for speed you can't possibly attain realistically. Members Online. We can help with technical issues, general service questions, upgrades & downgrades, new accounts If you run a speed test from the Xfinity app, it will test the speed the modem can get. From comcast I'm supposed to get 400 down / 10 up. Also hope Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I really hope this post will help some people. I've talked to tech support and they rebooted I was tired of waiting for my Netgear CM2050V to get the faster upload speeds, so I replaced it with a Hitron CODA56. You can view the full list of COAM Devices (both for General Market and Enhanced Speed Markets) here. But I only pull those speeds once in a while on my phone or PC. Modem was swapped today after 5pm Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Because you’re consistently getting the expected speed from a 3rd party test, but not from either version of Xfinity speed test, I’d bet that it The left side shows my xfinity speeds and the right shows my friend's who uses AT&T fiber. 0 to my setup so that I can have hardwired speed on my second floor. I am convinced that Comcast Xfinity shares "my speed" with the neighbors at peak usage times (evenings, weekends So just to put it here for any one else, I have SB8200 and tried getting a 1Gb with WOW, and could never get it past 400Mbps. I chased the same issue for days and found the bigest issue is if the test site is using IPv4 or Hello I have 1. So I am not using my owned router. Those speeds are also NOT guaranteed at all times. I've enabled 1 Gbps full-duplex for Speed & Duplex in the advanced options of the Not sure what to do. Ive tried connecting directly to the modem with the same results. I am on the 1200/200 plan, so I'm only getting about a third of what I am paying for. If you have tested your computer on a different gig network and get 900+ then it is time to get a tech out. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Yes I have. Try the xfinity app and see what speed the modem is receiving. I have attached the screenshots for the modem info. 0Gbps. My current speed through speedtest. 2 speed from gateway—>computer with 1 gig port=max speed of 940 or so. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time I am using the XB8 as a router. try different speed test servers, don’t stress about it too much. The second I change to bridge mode and go through router it drops to constant 90-100mb speeds. Getting consistent high speeds through the modem. After moving into our new home and finishing the moving process on the xfinity app, all of our devices have excellent connection and sufficient speed, (full bars and hundreds of mb download speed. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time I am paying for the upgraded 500Mbps speed and am getting anywhere from 150-180 on wifi and about the same from my Xbox when it’s plugged directly into the router. Before plan change I used to get 230 / 5 speeds. Personally, I experience a steady 350+ Mbit/s download speed thanks to my recently bought Ethernet cable. We are here to offer our full support but to protect your personal account information, we ask that you send us a direct message. I own Motorola MB8611 modem + UDM Pro. We can help with technical issues, general service Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. It is largely a technical limitation currently, not a business decision. Test 1 = 74Mbps down / 9. This has been solved. Short of switching to full fiber service (FTTP or FTTH), it's unlikely that copper service will be able to deliver full 1Gbps speeds reliably to most customers. Half of them aren't even connected more often than not due to apparent weakness of signal. com. A speed test site will show me close to 1 GIG upload and download, but in actual practice when downloading or uploading from Microsoft OneDrive, Google Drive, AWS, Steam, updating online games through patches or Network cards, routers and switches have standard speeds they operate at: 100Mbps, 1000Mbps (1Gbps), 2. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I am only getting 25 Mbps though my package calls for 100 Mbps. No other devices have @user_6d8a28 I understand how important your services are to you as they are to me as I also to work from home full time and any service issues will cause a headache not only to not be able to assist my customers but prevents my kids from getting school work done and being entertained while I am working!. Getting sub-100 on speed tests and the gateway port the switch is plugged into is orange. Any other speed tests you run you’re limited by the capability of the client and it’s connection. He used the SK9822 not reaching full speed. 8GB/s download and 120MB/s upload available to him. I pay for 400/mbs down because that is the best I can get in my area regretfully, but even if I could get Gig speeds, my router seems to be struggling even getting 140/mbs. And here is a speed test back when I had gigabit. I've done all of the Xfinity tech support stuff several times, including replacing and upgrading the modem router from an XB7-CM to an XB8-T. I know I will never get the full 1 GB speed, but I should be getting around 800 MB at least and the upload should be a lot higher then 5 MB (I believe the plan has upload at 30 MB or 35 MB, so I should have way more then 5 MB). Getting full speed at the gateway and wireless output. And since I'm actually getting the correct speeds when I plug directly into the modem, I think that would indicate comcast isn't at fault. I’ve tried using the supplied spectrum router as well as an aftermarket router with the same Our community is your official source on Reddit for help with Xfinity services. I have set up the XB-7, however I am not getting anywhere near the correct speeds. Also tplink support failed to help. So, hence why i'm here That's totally confusing. But then I test the actual internet speed with the Xfinity website and I see only speeds up to 55-60 mbps. I don't rent anything and I get full speed on everything unless something else is already fighting for bandwidth. r/Comcast_Xfinity. So about 2 months ago they worked in our area and took the internet down for a day. 1 modem. I posted on the xfinity subreddit and this was the reply from tech support: While the modem should not impact the actual ability to get the full upgraded upload speeds, there is a chance that the device would be assigned the bootfile that is compatible with the equipment to get the best connection possible. Right before install of the new equipment my speeds with the gateway were 700 down (I'm on the gigabit plan), and after install I'm getting around 90 down. Rebooting the modem temporarily increases speeds to around 400mbps down, instead of the rated speed, but more concerningly , the speed seems to drop of over time , something dipping as low as 10 mbps. I guess the download speeds throttle the upload? Anyway, I ordered an SB8200 to replace it, hopefully we get full speeds when it arrives. I get full dl/ul speed via multi-gig port, and sometimes via 5. I'm getting exactly what I was getting prior to upgrading which is ~300/10mbps. But with 2 device setup over wifi I am not getting close to this speed. Since I've started my service I've been unable to get close to full speed. 0ghz wifi (only with 160Mhz bandwidth). With Xfinity I am using own personal Modem/Router (Router is Netgear AC1900O). The connection is okay, but I'm not getting the full internet speed. He said if I upgraded my modem, I would get the new speeds but not to expect my download speed to go past the 1. An Ethernet adapter didn’t improve the download speed substantially for me, but my Switch is only a bit over a meter/three feet from my router, so I’m not surprised that a wired connection doesn’t offer a meaningful speed boost in my case. xfinity. Please use our Discord server instead of supporting a company that acts against its users and unpaid moderators. When connected if it's working, I get 800-960ish MBPS. It would show speed in the 1300s if your coax was fine. New COAM Device for Enhanced Speeds. I haven’t changed or touched any of the hardware for about a year. The weird thing is that the upload speed is a lot higher (2x) than the download speed. Not sure how that got resolved. About 2 weeks ago, I checked the website, and my account says 200mbps upload. In my experience I recent upgraded from the 1gig/100 mbps plan to the new Gigabit X2 with 200 mbps upload speeds. Can someone help me what can be done? Thanks My modem is Netgear Nighthawk which is Docsis 3. I've tried using ethernet ports on the xb7 but the speeds are slower than wifi with it only reaching 500mbps. If your internal speed is fine, then you need to talk with your ISP to find out what is going on. I get 950 Mbps to 1 gbps over Ethernet. I’ve not seen more than around 40 Mbit of the 100 that the connection provides (97 of those actually come through with my other devices). We can help! I actually upgraded to the Gig-speed myself and experienced a similar But then, below the SPEEDS section, it says "NOTE: Customers will receive upload speeds of 200 Mbps if they subscribe to xFi Complete with an XB7 or XB8 and 100 Mbps if they don't. Which is on the recommended list, I’m connected to the modem via Ethernet cable, Here's the tests I tried: speedtest. I've visually inspected and reseated the coax cable and I've removed my router from the equation to confirm its not that, but the issue persist. I activated the new modem last night, and after several reboots, I am still only getting a maximum of about 60-70 Mbps upload. Now I went with Xfinity, 600Mpbs and maybe getting 100ish. One day. When I'm hardwired via ethernet into the modem, my PC gets 450 down and 12 up. 3. com says “Third-party device update Your device needs to be updated to support higher speeds. I tested everything in my basement (where the ONT is located) so I could see the results without factoring cable length and I'm not getting the speeds that I expected. Unless you have a house full of PC’s/Xbox/PS etc all gaming at the same time People on the By the Gig plans get full speed mobile hotspot Our community is your official source on Reddit for help with Xfinity services. I randomly get massive drops to speeds unusable to watch YouTube videos? I've called Xfinity and they say signal and everything looks fine Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I activated the new modem last night, and after several There are several factors that determine speed when above about 300Mbps. Hello u/Burger-King-Covid and thank you for bringing this concern regarding your new Xfinity internet speed plan to our attention here at the r/Comcast_Xfinity subreddit. 5g is for bandwidth, not to see that speed on one device unless you have #1. Internet speed has not been an issue. I'm now getting 700-800mbps. This statement is irrelevant since Upload speeds are capped by comcast which can fall within the operational range of the S33. I recently switched to a gigabit plan, and went back to renting a modem through Comcast. (400-450 Mbps down) I am using a Motorola MB 8600 and it says it’s compatible with the new package. I went from 240 down, 12 up to the gigabit download plan. Actually my upload speeds are slower as I was getting consistent 87mbps on the previous plan. Picked up a netgear r6080. I am getting 1200-1300Mbps and only I just bought tplink Deco XE75 pro , wifi speed not delivering 1 gbps maximum on wifi I get 350Mbps. It's because the channels may not provide their max speed during times of congestion, so having more channels allows you to have faster speeds even when the network is more congested. Max wifi speeds will be 5-600 at best. I was just told by a supervisor that: 1. I am in a sweet spot right now where I have ATT AND Xfinity hooked up so I can compare the two. Obviously something has changed, but I am not getting the gigabit speed or anywhere close. When you are connecting MoCA devices into a I was only getting around 30Mbps with my Netgear CM1000. Reply reply ImpliedCrush I have 900Mbps and not getting the full 900 (720Mbps consistently), because I I just updated Xfinity plans too. Power cycled the modem and still getting the same speed. Getting the same results with that router as well. We put an average load on the system, probably about 15 total devices but they are not all actively in use. Troubleshooting steps: I've got a business connection at home with Comcast that guarantees 300/30 (And a block of 5 static IPs + Business Phone), but it'll regularly dip down to 150/30ish. Even tested the speeds coming out of the modem and he hit 500/mbs. Subreddit Rules still apply to posts with Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. 5g NIC card connected via Ethernet to the orange port on the XB7/8 to get 1. Our community is your official source on Reddit for help with Xfinity services. My computer MUST be "top of the line, i6 or better" to get an accurate speed test. I get slightly better than the speed I pay for some times. We tried multiple devices and different cables. Currently I’m only getting 200 Mbps and my account page on xfinity. 2Gbps. Verizon fiber would be much better for work purposes because the upload speeds are as fast as download. If you wish to receive support from a Community Specialist, please update your post flair to either New Post - Billing or New Post - Tech Support as needed. If you are not getting good internal speeds, then check to make sure you are in the latest firmware. I doubt I'll hit 1Gbps but to be honest I'll be happy with at least 500+. 2 speed—>game console with 1 gig port=max 940 speed but likely lower as many game systems (or their servers they use) were not built to process internet speed that fast (it could be MUCH slower than 1 gig). Anyways, just put a router behind the modem and connect everything to that. The biggest worry is that I may not be getting the correct speed to the router itself. A very long ways off from the 1200 mbps+ i was getting before. Not Getting Full Internet Speeds On Ethernet Its like an xfinity rental modem but it goes up to 400mbs Note: Reddit is dying due to terrible leadership from CEO /u/spez. approximately 3' in front of that splitter in my case. Edit. Why is the upload speed that slow in comparison to the download speed? I'm subscribed to the most expensive plan which is 1200mbps with the If you use an Ethernet cable you can get double the speed you get with wifi. There are equipment and/or design changes that have to happen first before they can raise your upload speed. Hi there, I'm writing in to see if someone can help me with my upload speeds on my SB8200 modem. 07 The networking port on my motherboard is rated for 1gbps(MSI B450 Gaming Plus Max) but somehow I'm getting slower speeds on WiFi. net is: Ping 12ms, download 225. Oh, no! Thank you for bringing this to our attention through Reddit, u/sonyv715!I understand you've been having a difficult time while trying to receive the same speeds you're service plan provides you with, and since I've been working from home for a couple years now, I can really imagine how frustrating this could be, especially on a financial level as well. I don't run speed tests or know their SLAs, but I can say it's worked great for us. Now I'm not actually sure what the green/orange means. I changed plan from 200/5 to 800/15 few days ago, but maximum speed I'm getting is 250 Mbps download and 18 Mbps upload. Also, try with your anti-virus disabled. At Comcast, we strive in ensuring that you receive the services that you pay for. Have 1200mbps service, trying to get full speed. Using the same exact Ethernet cable in both setups. Upload speed would be 35mbps. I have a Netgear Nighthawk XR-1000 and seeing same speeds with router hooked up too. Every mesh system loses half speed on every “hop”. New Post - Tech Support Over the weekend I upgraded from 175Mbps to 600 Mbps, I've already seen an increase to my upload speed, from 5Mbps to 15-20Mbps. Full speed downloads from almost any source without trouble, obviously my hardware was not the issue. When I am plugged directly into the modem however I’m getting the full 500Mbps. However when I put the router into the set up, I only get around 270 down and (the full) 12 up. 5Gbps port. Yeah it sounds like you have Verizon DSL internet, so you would be better off with comcast. I currently am paying for 800 MB/s and am getting close to 150 MB/s through the LAN. ” Just wanted to get some ideas what can be the issue. If that is solid, you "should" be able to pull around 900 ish over xfinity, unless they are doing something funky with individual connections. 2gbps plan and with my old XB7 my mobile device will top speeds of 600mbps-800mbps. This is just one potential reason, but some ISP's are garbage. To eliminate the issue being splitter/amp related, I bypassed all of that by having the modem connected straight to the main input. I have since switched to DSLreports speed test which allows selection of several test settings in the advanced section. BTW that modem (CM1000) is End of Life, take it back. Switches and bridges only do layer 2 which is why Comcast can see every device. Xfinity recently did a bunch of work in the area I live in a couple of months ago, and the plan got updated. I have an up to 1200mbps connection via Xfinity that comes in Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. 5g speeds- full stop. My 2. Edit: Here is a speed test on 400mbps with correct equipment. I've swapped from the XB7 to XB8 with no additional benefit scene. Cheers. 2. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more LOL. New Netgear CM1000v2 on 300/10 account only getting 30Mbps after briefly getting full speed post-install Official Reply I upgraded my internet package from extreme 400 down/20 up to extreme pro 800 down/20 up. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time These proactive measures should resolve your intermittent connectivity issues and provide you with fast speeds, but your modem may not achieve the full upstream speeds included in your Xfinity Internet package until the NETGEAR CM2050V software update is deployed. I went out and bought a brand new Netgear CM1000v2 to be able to demonstrate that it's not a problem with my hardware. Once on the latest, then open a support case with Netgear. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Not getting full speed has to be illegal or at least entitle a customer to a refund for partial service. " I feel like I should be getting 100. I have Xfinity based gigabit internet and my PC seems to be unable to come close to any of my other devices in terms of download speeds when connected with the same Cat6 ethernet cable into either the same router directly or the same I recently realized I'm not getting full speeds. Seen this situation come up a few times, 80-90 mbps upload instead of the full 200 because of an amplifier blocking the 45-88 Mhz return frequencies. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Spoke to Xfinity to downgrade my package to 600mbps since it's closer to advertised speed but they want me to take a contract or pay more than the 1200mbps package. I’m Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Comcast can not guaruntee speed if I own the modem. However, if you want to ensure you're getting What I get via Speed test: 0. connection timeouts Reply reply More replies The downstream power levels use to be more in the 8 dBmV range and upstream more around 35 dBmV, but the 3rd tech put in a couple of splitters after I showed him Arris's documentation on acceptable levels for the SB8200 to get the After setting up the Moca, I'm getting around 400-500mbps. Or 1. According to both Xfinity and Netgear both versions of the CM1000 are supported by Xfinity. I I also turned off Xfinity's public wifi on the modem. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Not getting full internet speeds. But my router ports are only gigabit ports. Upload speeds are getting more and more key these days, so I totally get where you're coming from. That's what I based my purchase on There are several things that slow down internet on a windows pc. Thanks reddit!!! and you are not getting full bandwidth. We get 1. . We absolutely want to ensure you are receiving the full speeds you subscribe to with or without Xfinity equipment, and I sincerely apologize attempting to gain assistance so far has been trying to say the least. For an Ethernet connection However, when using my phone over WiFi the upload results are about 210Mbps which tells me I'm getting the full speed. Firmware is up to date on the router. Seems like the issue is either with comcast, or the modem. 300mbps is "fast enough" Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Theoretically this should be 1000 down, 35 up. For years I only had the choice of Xfinity internet or a low speed plan with AT&T. I know it's not an issue with Comcast's speed as I'm able to get 900mbps because when I plugge my PC directly into the router, I get 900mbps. I've rebooted and factory reset the modem, no change in upload speed. I finally checked all my wires today and went as far as to remove all routers and computers from the network and connect directly to the modem with a single computer to test speeds and it was still 41mbps both up and down speed. I did this test today after spending 2 Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Changes are coming but no announcements have been made. Looking at the Event logs of the Arris SB8200, it looks like it tries to download the Comcast configuration file for Issue is resolved. In order to locate and access your account, I will need to gather some personal information, so let's move to Modmail, If you could please send me a Modmail message with your full name and full address. I You’re NOT going to get those speeds over wifi. The supplied router may also not have more than 1Gbps on most of its ports, often they only have one 2. Most consumer routers will not achieve 1G using IPv6 Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. All equipment is connected via Cat6 ethernet cable (tested & passing), and the U6 Pro is ceiling mounted with clear line of sight. Typical gigabit NIC should be able to get around 900+ ish when testing. There is no change to placement, the XB8 is sitting just where the XB7 used to sit. I am on the 1. I like my system and speed quite a lot now. I had time today to troubleshoot a few things and thought I would take a stab at trying to figure out why my speed is not where I think it should be. If you have not already, please review both the Posting Guidelines and Rules here on the sub. The modem has a 2. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Turns out that a few weeks ago Xfinity upgraded their gigabit customers to 1. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. May not be your same situation, but wanted you to know what seemed to work for me. 2Gbps speed plan, I have Motorola MG8625 modem. upvotes · comments. 1 compatible. 4ghz wifi is stuck at 20Mhz channel bandwidth View community ranking In the Top 5% of largest communities on Reddit. , it would operate Hello, u/weevil_of_doom Thank you for reaching out to Xfinity Support here on our subreddit. I recently changed my plan to 1000/35mbps. Obviously green means it's fine but I'm assuming orange means there's an issue. I have that setup in my modem and router and now my router is reporting 2gbps speeds. On WiFi my Xfinity is getting speeds of 300mb/s download with 11ms ping, ATT's router/Modem they provided is only getting me 200mb/s download with 1ms ping. 71mbps, upload 42. @XfinityTravis , This is [Edited: "Language"] CUT to the chase and take the modem and hook it directly to where the cable first comes into the house at the splitter behind the Comcast Box outside the house. Also, not sure about xfinity, but ATT has its own speed test that stays on network for them. • Type "Xfinity Support" in the to line and select "Xfinity Support Xfinity Internet plans and speeds (at the time of writing) ALSO READ: Best modem-router combo for Xfinity 1000 Mbps plan. Overall happy but I have one thing that's puzzling me. Posts with Discussion flair are intended for community conversation only (such as "which modem should I buy?", etc), and will not receive an official reply from an Xfinity Employee. Also, the speeds from my xfi pods are only giving me 17mbps when before I used to get speeds of 300mbps. I’ve run the speed test from both wireless laptop and my wired desktop (I use all cat 8 cables) and I have a Razer Sila router that has gigabit ports and a Motoral MB8611 modem which Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Also, try with another computer if possible. Would like to know if my neighborhood has been upgraded to be enhanced capable. You should get the speeds you’re paying for there. Hi all! Just upgraded to the Omada system coming from an ASUS GT-AX11000 at home. Depends on what speed tier you're getting from Comcast, if you have a tier above 1gbps then yeah you'd need a new modem. Speed/Duplex is also set to be gig. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time What exactly is "Speed to Gateway"? If that's the speed from my NIC to the modem it's useless information, has nothing to do with my download speeds from the internet - and I'm not getting anything close to 950 Mbps when doing real downloads. 2GB/s my plan calls for. Unfortunately, that speed is not compatible with the Arris SB8200 modem, according to their compatibility chart. So, let’s say you rented Xfinity modem. My issue is I am getting a 4th of speed I pay for through Xfinity and it didn’t used to be like this. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. (Sucks not 200, but i get it, Xfinity wants the control. I'm not getting nearly the same speeds on the U6 Pro as I did with my previous setup. However my modems can't get over 73mbps since upgrading. I won’t go into a bunch of details, however, you need the correct WiFi hardware and the client hardware to get optimal speeds. With the XB7 I always got 1200 MBPS or better. (Model CAX30, capable of 949 Mbps) But the CS rep insisted to me that it doesn’t and refused to escalate my issue to a higher up tech. While I did not expect the full 1000Mbps since my Motorola MB7621 only shows a maximum wired download speed of up to 845Mbps according to the xfinity devices web page, I did expect faster than the ~200Mbps I was receiving with my old modem. net (For whatever reason ever time I upload a screen shot it won't upload) Fast. I'm testing against fast. When using a 10Gbps connected PC I also can't hit the full 2G/200M results with different test sites missing max The older Xfinity speed test had an option to set which IP version to use, but defaulted to IPv6. So that's great. Hello u/igotabridgetosell, thank you for taking the time to create a post here in our sub. I've been an xfinity customer for many years and pay for 1 gigabit internet speeds and for years was getting 1 gig speeds. It might be double NATing but it is now working perfectly with my UDM Pro with no loss in speed. I am also sorry to learn that you are not receiving the full gig speed on your Windows 10 PC. I had a Spectrum tech come out, he checked everything outside and inside on a physical level. When doing speed tests I am still getting the same speed as before the upgrade. 0. The S33 is an approved modem for Comcast as it relates to people who don't use or need symmetrical speeds. net, fast. Test the speed to the Xfinity gateway separately from your computer. Sure enough it hits gig speeds perfectly. To get the full 1Gbps I would use IPv4 and search for a very fast router. My understanding is that a "less powerful" modem would simply be unable to achieve the full speed you're paying for (e. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. The signal going to the modem per xfi app test is 1300mbs, but only getting max 280mbs over 5ghz wifi, and 450mbs connecting my laptop directly to the modem thru ethernet. My roommates and I recently moved and the speeds were fine before we left. I am only seeing 4 bonded upstream c The first thing I did when I built my new 9900k based system was a speed test. 1 Mbps up (Latency Unloaded 13 ms / Loaded 28 ms) / Server - Open Connect, Netflix It's not how comcast has the networks set up. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. But 940 mbps means you’re getting the original full gigabit speed now. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time This past few weeks I been getting 41mbps. 88-2 Up/ 300 Down Share Add a Comment. I should get the 100MB/s upload though. I have ran speed tests with many options. Xfinity is always doing great work to go above and This should be giving me the 100mbps upload, but it's not. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect . 5 Gb Ethernet port, some 1 Gb Ethernet ports, and WI-FI. I have tried a lot of things. So I’m paying for gigabit internet but only getting 400mbps. I want to make sure we are respecting your time and not Our community is your official source on Reddit for help with Xfinity services. Google “slow internet gig windows” and you will find several links with things to try to fix it. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers u/CryptoSin Just did a speedtest with both fast and speedtest. I once frowned over not getting "full speed" on my 200mbs service, then it dawned on me the PC I was using to run a speedtest (via Ethernet) had a 10/100 NIC. It is typical to get down to 75% of what your ISP says you should get. Sort by: Best not getting full speed through Google WiFi. If you have questions about your services, we're here to With all this said, ever since I resolved my issues by running new RG6 Quad Shield cable through my house, I get the speed I pay for sometimes. I will be happy to review your bill and address any questions you have. Now T Mobile Home internet is available here and it’s only $30 if it’s bundled with a phone plan. IIRC the SB8200 has two 1gbps rj45 connectors but to do link aggregation you'd need Comcast to support it (configure it in the modem remotely) and you'd need a router that also supports it, like a custom multi-ethernet router running pfsense. I do not get it all the time. I called Comcast tech twice and Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. This sounds like half our “techie” clients when deploying WiFi. The laptop is able to get the full internet speeds with the same ethernet I am happy to hear that you were able to get activated with our awesome text chat team. nvxfy wntyuzr acya ngckypkq wkooq hqliei kskfthr lwf kgpqd yzoqqh