Servicenow reference search columns If you want to filter them, you can do that quite easily using a reference qualifier. When searching in the reference field, I want the 'ritm' reference field to show the 'number', 'opened_at', and 'software_name'. Service portal Reference field values in dropdown should show more than 1 columns. When a table is referenced to another table, the default search condition will always be the column label set to true in the dictionary & STARTS WITH. ServiceNow Learn more about ServiceNow products and solutions. I want to show a different column but its not working, what should I do? Setting the Reference auto completer columns search (ref_ac_columns_search) property to true allows a user to search within the reference field, by any field specified in the ref_ac_columns property. If my response helped, please mark it as the accepted solution and give a thumbs up 👍. So "YOUR_FIELD_HERE" should be changed to name, code? And i'm not sure where to add this line, i'm in a variable for a catalog item, and i'm using Reference type to a table. On other forms, when clicking in the Opened by field, which references back to User table, you are also given the full name and email address. Search You can then add the meta tag column in ref_ac_columns on the reference qualifier of your reference field. Navigate to the variable on platform and click the "Default Value" tab in the Variable form. Confirm that the reference field has similar dictionary attributes as the following: ref_ac_columns_search=true, ref_ac_order_by=column_name, ref_ac_columns=column_name1, column_name2, ref_auto_completer=AJAXTableCompleter . A reference field can be configured to add columns to the autocomplete search so more information can be presented to the users. I see no Cog button that would allow me to select more columns. As per this post , I Setting the Reference auto completer columns search (ref_ac_columns_search) property to true allows a user to search within the reference field, by any field specified in the ref_ac_columns property. when i try to search, the column doesnt display which field (c Upon that we are presented with a business requirement to display multiple column values in those reference variables in the service portal for each and every catalog item. AJAXReferenceChoice: Displays matching auto-complete choices as a drop-down choice-list. At the top of the table in the list view, find that the default search column can not be specified How to show only selected columns in incident table visible in a variable from reference field type in Virtual Agent forum 3 weeks ago; Issue Accessing "Additional Comments" Field in ServiceNow Incident Table via Copilot Studio in Incident Management forum 4 weeks ago; I want to add two columns in search list of list collector. I would like to have a specific column show up in the options. Hello All, I am creating a new catalog item in which I used a reference field "Name of the user" which takes the values from sys_user table. The table displays the display value column of the reference table and any columns listed in the Hi There, I hope everyone is ok these days. Question is: has anyone seen if we can display the column names (ie Name, Title, Manager) in that autocomplete so that if showing multiple co Documentation Find detailed info about ServiceNow products, apps, features, and releases. name. Tera Guru city;state;zip,ref_ac_columns_search=true . (Which holds the Hi All, 1] We have Special Handling notes table. want to show the values of the field 'child' based on the filter conditions in the dropdown of this variable. Now click the configure menu of any one of the visible column on the column header and navigate to Configure>List Configure. added manager column on cost centre ref on the department form - see below, however, Loading Loading 1. Do we need to add anything in the attribute of cmdb_ci_service table's collection type dictionary entry? ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true,ref_ac_columns=manager,ref_ac_order_by=name. On list view we have one column called 'Related Record' and it is a reference to the Account table. It worked. If I have answered your question, please mark my response as correct and/or help I am building a new catalog item. _____ GlideFast Consulting is a consulting firm dedicated exclusively to ServiceNow. Dear colleagues, I have a client script in a variable set and I want to get the value from a reference field that references a CI table. when we make the display for of Hi everyone, I have an issue with the Requested For Field on the Task Form. Example: Caller field on Incident. Variable is a reference variable which is referencing cmdb_ci_service table. Then in the "ref_ac_columns" attribute add the name column in the order you want the column shown. in ITSM forum a Documentation Find detailed info about ServiceNow products, apps, features, and releases. In detail, the table [A] has the following columns: Documentation Find detailed info about ServiceNow products, apps, features, and releases. So how would I change that. hi , I have added another column with the default column in the reference list of a refernce type variable , in the variable when I am searching with the first column value it is searching but when I am searching with 2nd column values it is showing no matches found , what changes should I need to make in reference qualifier? Skip to main content Skip to search. When we click on the search glass of that reference field it will open the list of the incidents. Question is: has anyone seen if we can display the column names (ie Name, Title, Manager) in that autocomplete so that if showing multiple co Hi, In the reference field attributes, please add the line ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name,ref_ac_columns_search=true,ref_ac_display_value=false This will allow you to search on user_name. And when I open 'Level of service' field on 'cmdb_ci_linux_server' table I only want to see 'Level of Service' column records entries . Powered by Zoomin Software. I've seen some discussion on this, but none of them seem to have a solid solution that isn't too invasive to You can then add the meta tag column in ref_ac_columns on the reference qualifier of your reference field. I have given below attributes in a reference variable where reference table is 'kb_knowledge' But Short Description is not getting displayed. It shows no records. Thanks, Kentaro. ) 2. I want to display the name and u_application columns. Cur Yes, you can do that quite easily! Reference fields can use what's called "Reference qualifier" to filter records on the table they reference. autocomplete. While clicking on search icon currently it is showing the user records with columns ( userID, name , first name , last name etc) displayed. We want to change Display Name (display_name) to Asset tag (asset_tag) and Model (model). but records are present for this account. The UI Macro associated to this request functions as required, however I need to have two values (Vendor Number and Alternate Vendor Number which are custom fields we created for the core_company table) auto-populate when the user is searching for the For ex: try to search in Department Referece field then entered string should be serarched in name fields & Description field of Department to find records. ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;location_id,ref_ac_columns_search=true. Simple right? Any help would be appreciated. @Aniket1498 Setting the Reference auto completer columns search (ref_ac_columns_search) property to true allows a user to search within the reference field, by any field specified in the ref_ac_columns property. You can also set ref_ac_column_search to true so that search can be made in meta tags as well. Export directly from a URL. The above example would display the user name first and then the name column in the auto Documentation Find detailed info about ServiceNow products, apps, features, and releases. but still doesn't work, do you happen to know why? Hello all, I am new to ServiceNow and have an existing reference field on a form where users can search for a company by name: I need to make it so that users can also use the same field to search by a different value (a 4 digit code), that most companies on our database also have, and present the company name if any is found (the same way it's currently Reference field is a field which references the Table. I am displaying name, email and department in the attributes of the variable, but when I check it with a user who does not have a role, it does not display 2. 4. In this tutorial, we will explore how to customize the attributes of a reference field to Add the following variable attributes to your reference variable. In this ServiceNow Tutorial, Technical Consultant Laurence Tindall gives a demo on How to Display Two Columns in a Reference Field in ServiceNow. Please see example below: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name;name,ref_ac_columns_search=true,ref_ac_display_value=false. list) 2. I have a requirement to show 3-4 columns in Reference field when looking for records. This article describes how to configure a list layout for a reference list pop-up view. I created a form for my main table and next to its columns, I also want to show these two columns from my reference table. 3. Partner Grow your business with promotions, news, and marketing tools for partners. You can change the display value for all fields that reference the sys_user table, which would be done by modifying which column on the sys_user table has Display = True set, but you most likely don't want to do that. So far, so good. I didn't create the Parent Unit field, but it is a reference to the user table (since a Unit can act as a user). Need to search additional columns in reference variable on Service Portal Procedure 1. Kilo Expert Documentation Find detailed info about ServiceNow products, apps, features, and releases. This variable attribute will display the name of the account while searching. So, when choose that user, it sets on the name and not the user_name that is what is required to show on the field. * on the task form, I have two reference fields (first for Category, and the Second for Subcateg In reference field I dont want to show all columns of a table. Reference fields are similar to choice fields, but instead of offering a static set of local options, the values are referenced from other Table. We've also been unable to get the short description to show in the drop-down list using variable attributes. I was able to list more than one columns in drop down with ref_Ac_columns. u_field2,ref_ac_columns_search=true,ref_ac_order_by=name. agency. Tera Contributor Options. When the Requested For magnifying glass is click upon, we get a window with 4 columns (name, first name, last name, email). Default values for column headers and column values. Not display them as suggestions, which can be done via adding attributes. Yes this was helpful. Hello Team, I have a reference field on a catalog form pointing to table cmdb_ci_computer table. I have used this variable attribute for atand alone catalog item and it worked completely fine but now I am trying to use this attribute for a variable referencing to cmn_location table in Order guide, it is just displaying Location ID (the first column in the table) Solved: Hello, I would like to display more than one column in service now portal search drop down ,when user is searching. When he give name then also it will show When a table is referenced to another table, the default search condition will always be the column label set to true in the dictionary & STARTS WITH. I am building a new catalog item. Hope this helps. When we click on search icon we have below columns. Right click the Assignment Group field & then Configure Dictionary. I can't understand where I need to specify the column of the second table (that contain the data that i need). For example, ref_ac_columns=user_name;email;sys_created_on allows auto-complete to match text from the user_name, email, and sys_created_on columns. Here's a sample. Where as when reference table is 'sys_user' and attribute is Then in the "ref_ac_columns" attribute add the name column in the order you want the column shown. I'm referencing TABLE A in a field (refFeild1). In service portal i am able to see and search only with Name of the user but I want email of the user aswell along with name. It's a reference field. *XYX_account_name from list, it didn't return any result. Can anyone please help me out. Also, as an end user, if I shuffle these columns to available list, these columns are lost; next time such columns (reference column which end user move to available bucket) is no more visible any where (unless they click on 'Reset to column defaults'). ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. I would like the Project number to Documentation Find detailed info about ServiceNow products, apps, features, and releases. Finally use ref_ac_column_display to just specify the columns which needs to be shown in the reference field during search. But when I am giving your query in attributes field, it is populating correctly. ref_auto_completer = AJAXTableCompleter, ref_ac_columns = department, ref_ac_order_by = department ref_auto_completer=AJAXTableCompleter,ref_ac_columns=short_description;requested_by;assigned_to;sys_created_on,ref_ac_columns_search=true. I just need some help, in our table list form, search bar is disabled where I can't enable it and we don't know what causing this to disable. When the user clicks on the browse icon, a list of available locations appears in a separate window. eg: Name STARTS WITH As per docs, in Advanced view I added the following in the Attributes field: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=manager 2b. Variable name: configuration item . View should be "reference List: Click "Save" Now, Reload your Workspace : Now, you can see There is a reference field named as 'Asset' in my change form. I have a reference variable thats referring sys_user table. I have used ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;u_application_id in variable attributes. 2) When you type any text, the columns visible in the suggestions . It is showing both name and email but I am not able to search with email. When I get to the form and click the magnifying glass, I get a pop up box with my States table and values, however I only get 1 column, the Name. variable type: reference to cmdb_ci. As i wanted to have this for only specific to HR module for specific HR Service. You may see the screenshot attached. I have a "main" table and a reference table called "ref". you can show userid as search column use below doc for more details. Let's say the "u_place_holder" table with the "department" field So from this table's column "Department", all of the Finance, Marketing, Engineering, Sales, Procurement, Programming & Human Resource will become the choice list. It displays everything mentioned here. 3 Helpfuls Reply. If you can't find it, click on the Advanced Related link button and the attributes field will be visible. I thought it has to do with Reference qualifier. Scroll to the bottom & you will If there is a reference field with dictionary attribute ref_ac_display_value=false set, it does not shows the display value of the corresponding table when a user manually types a keyword and select the if you will set the display true on user_name column it will show but it will impact globally on all the reference field or variable, which has been referred to the sys_user table. Giving below query : ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;asset_tag,ref_ac_columns The searching automatically does a contains search on most fields, it even works on List field types. I would like to display the Project Number in the field instead of the Project Description when the user selects it from the list. The mistake I did was, the AJAXTablecompleter, the C should be capital. "ref_auto_completer=AJAXTableCompleter, ref_ac_columns=asset_tag," is set in Type Specifications -> Variable attributes. Use the required field name in ac_columns field. Support Manage your instances, ref_auto_completer=AJAXTableCompleter,ref_ac_columns=email,phone,ref_ac_columns_search=true; Reference links: Use case: service portal catalog request item reference field, we have reference qualifier pulling in some user table attributes (name, title, manager etc). Go to any table (sys_user. One of the variables need to search on column A from the table, and the other on column B. Just leaving it here, so anyone comes looking for showing more columns in drop down li Now, the problem is, I don't know how to make these columns bring in available list by default. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. As you can see in the photo there are names and. To search, all you need to do is input your value and hit the enter key. Thanks, Anand This variable is a Reference into the cmn_location table. I am currently using 'ref_ac_columns=number;opened_at;' to display 'number' and 'opened_at', but I can't figure out how to show variables of this specific catalog item--I can only figure out how to display the And to clarify, this is the view affected by the attributes, not if you click the reference search icon (magnifying glass) To alter the reference search view, right-click the column headers in the dialog window where the filtered results are shown, then choose Configure > List Layout to select the desired columns and order. By default, you get all the records. eg: Name STARTS WITH YOUR_SEARCH_WORD I have a custom table that is called in two reference field variables. What's the best way to handle Then I created a custom field called State, made it a reference field and point it to my States table. Ford hi , I have added another column with the default column in the reference list of a refernce type variable , in the variable when I am searching with the first column value it is searching but when I am searching with 2nd column values it is showing no matches found , what changes should I need to Documentation Find detailed info about ServiceNow products, apps, features, and releases. When user filling the form on serviceportal, he has to see the column headers like Name, Title, Department Solved: Hi Guys, I need to ask how to add more columns in the drop-down of the reference field. Where do t As far as I'm aware, you can't change the display value for a singular reference field. Please share solution in detail. And we can not add that field as column because it has very long string. I have a custom table with 3 columns. However, when the filter option is clicked, we get many more options than the 4 columns shown i ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true,ref_ac_columns=manager,ref_ac_order_by=name. Instead of item. Developer Build, test, and deploy applications. Please add below attributes in the location reference field by going to dictionary of the field. Please refer attached screen shot. In this reference field I have configuered (ref_auto_completer=AJAXTableCompleter) that 3 columns are visible: name, ip_address,owned_by. Scroll to the bottom & you will ref_ac_columns can be used to display additional columns along with the display field of the table referenced in the reference variable. I have a reference variable 'incident number' which refers to incident table. Navigate to the reference variable; Under Related Links,, click Advanced view; In the Attributes field, enter a comma-separated list of auto-complet attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=first_name;last_name;email,ref_ac_columns_search=true. Exporting currency fields to Excel. Hi folks, is there a way to display the column names in the reference field when we try to search on multiple columns. Hi SNC, Can anyone help me out construct my reference qualifier for the following case: * I have a table which has two columns - a string, and a reference field (to the same table, like a parent field). I'd like to filter Column3 pulldown in my form based the selection from Column 2. for example, i i have enable my reference field (cmdb_ci) to be able to search based on Name, Assigned to, CI Class. Display Name (display_name) will be displayed when we select the reference column. But on portal, how to display the column name when reference field is clicked. However, Display Name is displayed. I have one concern, after adding location column. In variable attributes i gave : ref_ac_columns=name;email . So once adding additional column it will be global change or can we set for any specific module. Then I added variable attribute with. You can also set ref_ac_column_search to true so that search can be Autocomplete suggestions in reference variables or reference fields are searched with STARTSWITH by default. First Name will reference the same table, only it will reference the First Name column and Last Name will reference the Last Name column in the same company user table. Procedure Navigate to System UI > Views. 2. The requirement is only incident number, assignment group and short description columns must be shown on that list. 1. Now we want do search on a field which is not shown as one of the column. To change this way of searching to CONTAINS ( * ) wildcard a If you want to enhance the functionality of reference fields in ServiceNow by allowing the search for an additional parameter, this article is for you. We have a field on our Service Catalog Requested Item form that actually reflects a value in the Request table. They range from simple (no scripting required) to more advanced (scripted. Then I try to edit the Variable Attributes of that reference field and put the following value . Here are the type specifications. I've seen some discussion on this, but none of them seem to have a solid solution that isn't too invasive to Hello, I would like to set an advanced reference qualifier that dynamically limits records on a reference Field 2 [u_field2] basing on what the user selects on another Field 1 [u_field1]. which searches the name field i want to make it able to search based on other column like serial_number values as well. Please mark this comment as Correct Answer/Helpful if it helped you. In my I created a Service Catalog Item request and had a question regarding one of the requirements. ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;u_customer_number,ref_ac_columns_search=true. I would like the Project number to We would like to be able to have an incident number and the short description visible in a reference variable on a service catalog form when a user selects the relevant incident number. ref_auto_completer=AJAXTableCompleter,ref_ac_columns=YOUR_FIELD_HERE,ref_ac_columns_search=true. Instead, we need to fetch the same by passing it as a key. The table will then filter down to the specific records defined in Yes this was helpful. Furthermore, the list only displays up to 25 matching choices. Also, can you ensure that there does not exists any Dictionary Override entry for the same. ref_auto_completer=AJAXTableCompleter,ref_ac_columns=u_field1;u_field2;u_field3,ref_ac_columns_search=true,ref_ac_order_by=name. Adjust backend values appropriately in the ref_ac_columns Well, it worked. The variable attribute ref_ac_columns used for Reference type variable works for variables in Order guide as well. Separate column names with a semi-colon. . On the incident form, when clicking in the Caller field to search/choose a user, you are given a list of the users' full name and email address. I added the business unit field as The table displays the display value column of the reference table and any columns listed in the ref_ac_columns attribute. Documentation Find detailed info about ServiceNow products, apps, features, and releases. When filling out the form i start typing in the cost centre field and displays the "name" and the "code" fields. Additional column is showing in all reference field where it is referring user form. It looks like this: If I go to Configure - Form Layout, the field looks as follows: I would like for the Label of this field, on the form, to I created a Service Catalog Item request and had a question regarding one of the requirements. I have been searching around and it seems like Documentation Find detailed info about ServiceNow products, apps, features, and releases. Use reference qualifiers to filter the data that is returned for a reference field. Thanks in Adva ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true,ref_ac_columns=manager,ref_ac_order_by=name. Store Download certified apps and integrations that complement ServiceNow. Field 1 and Field 2 are reference fields which reference the same table [A]. kemmy1. How to show up the column header of a table in a reference variable on Service portal? Example. What I have noticed that th Hi Currently the catalog item variable is created with a reference type and references a user table. ref_ac_columns not working for reference variable using a reference qualifier Go to solution. When the user click and try to search he sees the column 'Created'. Requirement : To show extra fileds like field2, field3 like (class name , application type etc ) in the drop down When you click on the assignment group reference field showing which is sys_popup_view ,so right click on header name configure list layout and arrange columns according to your requirement. I have created a reference type of variable for a catalog item. how to achieve this? Thanks, Riya Looks like there's no OOB way/setting to enable column search on a list component Japanese; Korean; Dutch; Portuguese (Brazilian) Developer Build, test, and deploy applications on the Now Platform. Below screenshot is for your reference. Use case: service portal catalog request item reference field, we have reference qualifier pulling in some user table attributes (name, title, manager etc). Hi, Please help. Go to the dictionary of the field and look for the attributes field. When column A is selected in refFeild1, I want both column A and column B to be displayed. The list only displays the display value column of the reference table. Hi, I have a problem with the definition of one column form reference filed. I am new to ServiceNow, so forgive me if I ask something stupid. In ESS & Service portal on a maintain item has. Nailed it! It seems that we are done because we are left with a hectic process of adding variable attribute in each and every catalog item to display multiple column values. Hello smart folks. So that it makes it easy. Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. On the reference field when use the user_name to search a user appears first the values of the column name of the sys_user's table. Hi, I am trying to add a column to the list layout for the cost centre reference field popup view, accounting to the ServiceNow KB you just have to edit the list layout. asset_tag . Right not it is showing both the columns in popup as below Display Name (display_name) will be displayed when we select the reference column. How can I filter only selected Dutch; Portuguese (Brazilian) Developer Build, test, and deploy applications on the Now Platform. Extending AI Search with ServiceNow Store applications and integrations. My bad, we can not directly fetch values of keys with such names abc. I have a catalogue item with a variable which is a reference field to "cost centre" table. e. Where as I would Hi, I have a Reference variable on my catalog item. Support Manage your For the choice list inside this newly created choice field, I want it to be able to reference to a table's column field. Partner Grow your business with Hello @Madhan007 . On catalog item, it is a reference field . Regards, Swathi Sarang. Learning Build your skills with instructor-led and online training. Scroll to the bottom & you will I have two questions with relation to the AJAXTableCompleter, and am hoping one of you special people will be able to help me out: Background: I have a reference variable on a Catalog item, that has the attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=last_name;email;user_name,re I want to search based on 2 columns. As an Can you try ref_auto_completer=AJAXTableCompleter,ref_ac_columns_search=true,ref_ac_columns=manager,ref_ac_order_by=name Also, can you ensure that there does not exists any Dictionary Override entry for the same. Right now we can able to search based on column 'Name'. Mark as New; Bookmark; Documentation Find detailed info about ServiceNow products, apps, features, and releases. I want both visibility and search for name and email. AJAXTableCompleter: Displays matching auto-complete choices as rows in a table. Scroll to the botto As far as I'm aware, you can't change the display value for a singular reference field. Need Reference field search to display more than one columns Go to solution. The reference table has two string columns "column1" (the "display" column) and column2. Refer the image below for reference: Any help Solved: Hi, How to add more columns here -closed date, Created By, Opened By Dutch; Portuguese (Brazilian) Developer Build, test, and deploy applications on the Now Platform. Like, actually display two columns of the selected record, once the user makes his/her choice. Is there a way to control the columns that get displayed in this popup window? So far the columns being displayed are: Name, City, State/Province and Country. Documentation Find detailed info about ServiceNow products, apps, features, How to display two column of reference field in one field which is available on catalog item form Adi13. Whit this configuration (see the screenshot) i see only the field "sys_id" Can you help me ? I have a reference variable 'incident number' which refers to incident table. Add "ac_columns_search=true" Hello All, Unable to search with column values in reference field in service portal. Say I have a Car table, and I want the user to be able to search for, see, and select the Make: BMW. ServiceNow Learn more about ServiceNow Dear colleagues, I have a client script in a variable set and I want to get the value from a reference field that references a CI table. This search bar is below the column header, the value of this field is from sys_choice. Solved: Hello, i have a reference field where i only want 1 coloumn to show up thats "budget unit " Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you Make reference field only show 1 column from table Go to solution. 2] The issue is when we try to search any account name e. What will be the reason and how to fix this. For more details please English Deutsch 日本語 한국어 Français Português. Hey, How do I show specific columns in reference field - in the service_offering field? The basic table of the field is the TASK table And I want to make the change in the incident table. But when I am trying to search using name then it is giving invalid reference and unable to search. I'm trying to use a reference variable in my form. Regards, Tapan Nigam Hi ServiceNow Community Developers, Do you guys know how how to implement the ref_auto_completer attribute in the Service Portal so that when a user clicks the magnifying glass on a reference field s/he is able to see more columns as specified in ref_ac_columns in addition to seeing the display valu ServiceNow Learn more about ServiceNow products and solutions. g. ServiceNow Learn more about A search box below the column header to enable search. I want a user can able to search the asset directly by typing in refence field using column 'Name' - name and 'Asset Tag' - asset_tag. You can either choose to make description a display field on your table or use ref_ac_columns to show both Number and description field on the catalog variable. User Documentation Find detailed info about ServiceNow products, apps, features, and releases. KB0686318 . ; Store Download certified apps and integrations that complement ServiceNow. By default, search get apply to name only once enter a string in Department reference field. snuser09. I need to search based on the customer number only but as of now it is searching the customer number on the name field. Thanks for your support. ref_ac_columns=u_description;u_role_owner . Variables will inherit some of the attributes that may be defined as default attributes for the table (Auto-Complete for Reference Fields - ServiceNow Wiki), but searching on the extra columns will not work until you actually add the "ref_ac_columns" and "ref_ac_columns_search" attributes to the variable. But, I somehow made it work through the existing code itself. I have a custom table with - u_role = single line text field - u_description = single line text field - u_role_owner = reference field to user . I have a custom table that is called in two reference field variables. ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name,ref_ac_columns_search=true,ref_ac_order_by=name . asd22. Currently it is quite confusing which field is getting displayed. It works on the OOB tables i. I have a reference field pulling from pm_project. Which I have achieved using attributes. Eg: If a user selects "John Doe" for the Assigned to column, I want to display his phone number or email along with his name in the assigned to column. Options column search bar is grayed-out. If your use case is 1: Click the reference field "Magnification" icon to open the list pop-up view. OOB it is showing as like this in portal. This example uses the Caller field on the Incident table. name,I used item["agency. Use the reference field and configure the variable attributes like below. Documentation Find detailed information about ServiceNow Hi SN Community, We recently had a survey to our users, and some were unhappy with how catalog variables search works. It searches with name but when i search with application id it does not show any record. The reference qual is able to filter those out but the display name in the options are not ref_ac_columns=column_name,ref_ac_display_value=true,ref_ac_columns_search=true,ref_ac_order_by=column_name . xyz by simply dot-walking. My question is if it is possible to enable wildcard / contains (*) / like search to catalog variables Reference and Select Box?We've advised the users to use the * but some is not satisfied with that, so I am asking if it's feasible. The UI Macro associated to this request functions as required, however I need to have two values (Vendor Number and Alternate Vendor Number which are custom fields we created for the core_company table) auto-populate when the user is searching for the When I open reference field 'Level of service' field on 'sc_cat_item' table I only want to see 'Catalog item level of service' column . Please help. name"]. Creating a Reference Qualifier: You may need to create a reference qualifier to filter the results properly. ServiceNow ServiceNow Learn more about ServiceNow products and solutions. I'd like to filter Column2 pulldown in my form based the selection from Column 1. Is there any concept of Keywords or Aliases or Search Terms which would allow a Portal user to find a records in a catalog item question (referenced field) without those search terms actually appearing in the search dialog? For example. ref_ac_columns=pass_column_name_1;pass_column_name_2;pass_column_name_3,ref_ac_columns_search=true,ref_auto_completer=AJAXTableCompleter Hello. Greetings! ref_ac_columns Specifies the list of reference table columns to display. Create the following record on the sys_user_preference table: Name: cmdb_ci_business_app. on the Pop-up window of Rist Statements ,Click on the three dots in the Name column, Righ Click and Configure > List Layout . This article details the steps on how to configure I want a user can able to search the asset directly by typing in refence field using column 'Name' - name and 'Asset Tag' - asset_tag. ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name,ref_ac_columns_search=true . ; Partner Grow your business with promotions, news, and marketing tools for partners. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. I tried to add like this but it Documentation Find detailed info about ServiceNow products, apps, features, and releases. Yes, as mentioned, removing the Unit to search on just the Preferred Name and Name takes only 2 or 3 seconds. Now paste the below text in the attributes "ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;appmoduleid;,ref_ac_columns_search=true" Documentation Find detailed info about ServiceNow products, apps, features, and releases. If you want to achieve through platform, you should use 'Dependent Field' in dictionary field. In TABLE A, I have two columns: column A; column B ; Column A display is set to True. contains About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Go to the dictionary entry of the reference field, and in the attributes section, you can add a custom attribute such as ref_ac_columns=column1,column2, where column1 and column2 are your desired columns. wsndpf nhclts rbv djivi stqqy dspzr vfdpyb rjdtg pkf vguad

Servicenow reference search columns. Options column search bar is grayed-out.