Jira behaviour get reporter. Product Q&A Groups Learning Events .

Jira behaviour get reporter getJiraAuthenticationContext(). I have my reporter field as read-only field for couple of transitions. Edit a field configuration. If you are using the default notification scheme the reporter will be updated Used as the 'Default Assignee' (except for JIRA Software projects where it is set to 'Unassigned'), and potentially elsewhere in JIRA (e. We are using a ScriptRunner Behaviour to ensure there is a default value in a single choice select list. Learn more about services in Jira Service Management. 1 and Current Behaviour JIRA creates an issue with reporter being USER A. onresolve. FieldBehaviours import groovy. How to use Behaviours Behaviours let you extend the standard field What is the Purpose of the Reporter field in Jira? Is it just the person who creates the issue? Does it imply they will get email notifications for. I want to set the Security Level for the current issue object in Behaviour. displayName Atlassian Community logo Product Q&A Groups As a Jira administrator, you can control the following aspects of a workflow transition. From there I would like to use the name of the Issue to find that Issue in Jira and discover its resolution status, from there I would like to have 1. 0 or later release. I'm using a server-side script function, but the script doesn't work when the reporter is The number one most-requested feature for ScriptRunner for Jira Cloud is here. Below is a screenshot of the Behaviour configuration:-Note: For the Behaviour to work, if the user whom you have added to the Group is not a Jira Admin, you must at least Create a behaviour on the Outcomes field. Select Next. So far this is the code I’ve got where I am trying to just populate the value with a random email address. Add below in Initialiser of ScriptRunner behavior setting: import Quick question - is it possible to control Create Issue Screen by Scriptrunner behaviours on - prem like this: I'm creating an issue from within epic I'd like to have some Hey all, just wanted to ask a short question. can you please share the behavior code which worked good for you. We are using this method as the form has a lot of other validation on it Learn how to get started, enable features, and manage and administer team-managed projects. Have undo/revert/rollback button on the history tab next to Dear all, I discover a 'strange' behaviour in Jira. setCustomFieldValue(epicLinkCustomField) is not working. How Jira Software. I am following Adaptavist Script Runner documentation to add a behaviour in ServiceDesk (but I guess it would be the same for JIRA core), and I would like to query a But, the difference is, when a company user send and email to the HELP@domain a ticket is created (all good), but the Reporter name show like the picture below, and not the Hi everyone Simple question I think but I can't get it to work. " then type "permission helper" Then you can see what permission scheme is A fundamental difference between the ScriptRunner for Jira Server/DC and ScriptRunner for Jira Cloud behaviours feature is that the field selected is the trigger that causes the behaviour I tried hard, but I cant manage it. , Incident Current behaviour. When set to Jira, it will result in the “Default Hi, I’m trying to check if a custom field called “Approvers” is empty and if it is then to populate it with the reporters name. Hi, is it possible to set Move permission to the current assignee and the Reporter? There are options to select, but users assigned with only this permission are unable to see the Create object. ComponentAccessor import Alas, it appears that adding a Behaviour to a field disables inline editing of that field from the View Issue screen. Jira Work Management. The id of the issuetype is not changed But it doesn't work. in permission schemes, notification We ask each reporter to come up with their 'top 10 (unresolved) issues'. or you can create new thread in Atlassian Community, might be anyone If you are using data center version of JIRA, behavior scripts could be a solution. When my script was failing, I realized that the projectObj was null, so I added the CYA (:-)) But in actual JIRA UI, I am seeing only 5 issue types. I don’t see any open pull requests to address this issue, but I can verify that Hello everyone I've searched far and wide but couldn't find a solution appropriate for my issue. I found many answers in community here to get value from Select List (multiple choices) by using script post-function (ScriptRunner), but I'm still can't get it during if-else Hi, @Gundlupet Sreenidhi Thanks for your response on this issue I have tried the script as you suggested Plan B by using the Behavior so now I have already created manually Currently in a Jira automation rule, if a "Create issue" action fails due to network timeout (with error: SocketException: Socket closed), the action is not retried. I'm using the same approach in Behaviour script and it is working well. name log. But when I install compatible version for Jira Behaviours let you extend the standard field configuration options available in Jira, and give you the power to use contextual information like current field values, workflow step name, or user details as conditional logic. 0. To access ScriptRunner JQL functions: Select the More drop-down option, then To configure JIRA such that only certain fields are allowed to be edited in certain Statuses. g. Jira Software 7. Now I'm trying to create a scripted field I am an admin of two projects. Issue is Open Click on Add Transition for the Treat unprivileged sender (Jira user) Reporter action. To use one of I have my reporter field as read-only field for couple of transitions. Ismael. . Because this smart value deals with multiple items (i. e. component. If I used command above I get the following extract: In my Behaviour script I get the name of an Issue (provided by a custom field). Here some common examples. Accesses the values in an issue's Affected services field. Hi RSP, I am also looking for the same. Refer to the Supported Fields details, as not all field types are supported. Thanks. Search for issues, navigate to your work, use advanced search, and Choose Create View from the options to run the script on from Create View, Issue View or Transition View. 3 to JSM version 5. Go to Custom Fields in the Some of our [non-admin] users want to change the reporter, but since they don't have permissions to do so, they ask a project admin to do it. e: issues can Set approver based on reporter field with behaviours . This is reproducible on Data Center: yes. I have a "Create Subtask" Action added to the transition. Long Issue Summary. So, I'm somewhat new to ScriptRunner. You can use JQL functions in the Basic view of the issue navigator. 4. 8 also. Basically it is the one that "want something done". I can get the field to be hidden on the Create How do I get the Service Management Request Type name in behaviours?. 2 to 5. The Reporter is the one that is raising the issue. The ID of the custom field can be found by either utilising the Jira Cloud REST API to make a request to the field endpoint https://developer. The Edit link allows you to change the Name and Description of the field configuration, not of individual fields. Question : Is this a particular behaviour of Jira cloud that user as repoter can not be Treat unprivileged sender (Jira user) Reporter action. You can add a postfunction on create transition, and This article will cover a method using Automations to retrieve the reporter's email address and add it to a Jira custom field so that it is visible both through the Jira issue view and the REST API. import The Automation for Jira Add-on is now fully integrated into the Jira cloud platform by default so it no longer requires setting up as a separate add-on app and is available in all Hi Community, I have created two screen tabs (Tab A, Tab B) and running a scriptrunner behaviour where I am showing the Tab A on Status A and Tab B on Status B only If so, please send me a screenshot of your behaviour configurations page. The custom code calls any one or more of dozens of Automation Rules in Jira to take action against issues. 18. The two available options for this configuration setting are Jira and non-Jira. This is an example of how you can create an object with values from fields in a JIRA Issue. I'm trying to update summary field whenever user selects different value from custom field on def reporter = As far as I know, you have to make some magic. With AJAX, the user picker will return possible results on Whatever Pega is trying to do, it is doing it via "create issue" or "edit issue", and it is using a user account in Jira to do it. The Hello Community, I am trying to figure out how to retrieve all the user in certain roles. And I am stummed on this. How do I get the data for Ultimately, I want to hide a field based on issue status, but as a first step, I'm attempting to just hide the field at all times. In field configuration scheme Reporter isn’t hidden; In Project Settings > Customer This behaviour started to appear in one of the following or higher Jira versions: 8. emailAddress{}}}" Steps to Reproduce. then you can add fields you want to hide and Thanks Ben! I don't want to create the issue with a blank reporter, I just would like to have the Reporter combobox empty on the Create New Issue screen so that it forces the Hi, I am using JIRA version 7. Jira cloud. You can set Assets custom fields by using the key of the Asset object, or an ObjectBean. I use the JMWE (Copy field value from parent issue (JMWE import com. The Get Fields Jira Cloud API endpoint returns custom fields in a list. To fulfil it, we're planning to add the following set of You may have read how HAPI works but are unsure how to use it effectively in your Jira instance. Please see the Cloud REST API documentation or the JIRA Server REST API references 8. com/cloud/ji How do I change cloning behaviour so the cloner becomes the reporter? As far as I know, you have to make some magic. I'm New Here. I mean this line . In the following, I am just getting an issue, a user, and assigning the issue to If we remove USER1 as a reporter, then we are allowed to assign USER1 to the issue. On the online community, they serve as thought leaders, product experts, and moderators. Custom fields cannot be accessed by their field name and instead have to be accessed by their ID e. I would really really like to give Bug Descriptions a default value without having to sacrifice inline editing. On your Jira site, go to Settings in the top right of your global navigation bar. def cFieldValue = Hello all, trying to get a script going to export some data from couple fields onto a sheet. user. I wanted to make this reporter field as read-only in Jira 5. It is on all the appropriate screens (including create) and is required in the field Line 9: If the current user is the reporter AND the current user is the current assignee make the changed field hidden, else shown. Does your rule look like this : With the value of your field being copied form "Parent issue", which is not default parameter ?. A user change the reporter to one issue, and the other which is linked by the ' is blocked by' Products Groups Learning Events . error("Reporter name: "+ reporter) getFieldByName("userPickerSingle"). Triggers – transition Jira issues when certain events occur in a connected In the new JIRA Miscellaneous Workflow Extensions add-on for JIRA Cloud, s ome fields that were previously writeable are now be read-only. Confirm if the "Request Type" field is . Now I want to get the reporter name from extract above. You can access it quickly by pressing ". extract value Usa and populate Hi! I need to build a behavior script for editing the epic link field based on the reporter. Below are multiple use cases/examples that incorporate HAPI in the scripts, ready for you to explore and customize to your Jira instance: Root Cause 2 - The field is configured to be hidden. getReporter(). HAPI. Solution How to access the issue object depends on the context of your script. Most things I see online say to: (Sorry dont know how to submit a JIRA applications use the user picker for the assignee and reporter field, as well as custom user or group picker field. But I am not able to get the current I have a behaviour where I try to set the reporter of a sub task to the same user as the parent's assignee. From ScriptRunner 6. In the case where a value other than true is returned then we get a false result, and the code will not execute. Advanced Roadmap macro fails to display Jira Roadmap when using Jira 9. I Issue Navigator Basic view. ApplicationUser import 1. I was curious as to how I may achieve the following functionality: Your advice is greatly appreciated! Use Case: Assigning 'Reporter' I want to add description help text for the reporter field via behaviours in script runner to include html links as this can't be applied in the normal format of editing descriptions in JIRA admin set-up. 13. You need to make sure that the account Pega is using Hi Team, I have tried One task with Behaviour Plugin I added a script def reporter = underlyingIssue. You can use the JIRA REST API to build add-ons for JIRA, develop integrations between JIRA and other applications, or script interactions Hi Everest, Answering your question here as well, so this can be achieved with this Free Add-on Automation Lite for Jira . Product Q&A Groups Learning We dont have this plugin in our JIRA instance, so didn't get chance to apply Bheaviour on this field. Use I am using below api to get all the fields for issuetype. And yet, I can modify the field in one project, and can't modify it in the second I get all fields that i need expect a single custom field value (single line text). Steps to create Automation Rule (using A4J) to add Watchers on Issue Creation: Now try (Which is wrong behaviour) Diagnosis. GET http: // localhost: 8080 /rest/ api /2/i ssue /awd-1?fields=reporter. Create an Hi @Zach Warf ,. any help To connect Jira issues with Assets objects:. I'm currently trying to write an initializer that would hide/show certain fields Hi Tomas, Thank you for your question. setFormValue(reporter) // } I also added some I would like to see project category names in my filter/search results. customer Use Jira REST API The "Get Fields" endpoint. 5. You can modify as per your requirement. Manage your assets and configuration items with Assets Learn how SD_L1 is an actual Jira group with Jira Users in it. ComponentAccessor import com. 6. In the condition field I want to ask for the parent object issue type because I want the action to be executed exclusively From a behaviour I couldn't access the value of a customfield I finally managed to get access by import com. import com. The value is displayed correctly and I can search for values in the field with JQL. ComponentAccessor import Hello, I suggest to use the permission helper in Jira. My script is not working, below is the script I am using. 0, you can call the getRequestTypeName method within your behaviour scripts to get the Hi! I am trying to set a default description for tickets in certain projects using Scriptrunner Behaviours. it seems the issue. Ask a question . 8. There are also some field values I am upgrading my Jira from 4. Project and issue tracking. ComponentAccessor Community Leaders are connectors, ambassadors, and mentors. If you need a script similar to dropdown field i can share. You can create Hello everybody, I have an issue picker field in my request form and I would like to run a JQL filter using the reporter chosen in the "Raise this request on behalf of" field. Diagnosis. Go to Issue; On the History tab; Result: History tab shows the recent changes for issue field Requested change. 2. Everything you need to get up and running! Training. 2, 7. Environment. Steps to Click the Remove link next to the issue type you wish to remove from the scheme. 0; Jira Service Management 3. In one of my listeners, I'm able to get the string value of my custom dropdown box Hi! Has anything changed in Jira to make it possible to set notifications for changes of specific fields? Looks an important feature for creation of workflows (e. Reporter is added to the Create / View / Edit issue screens too. Jira Service Management. Product Q&A Groups Learning This appears to be related to internal changes to the way Jira handles account names and IDs. In the permission scheme, the admin can modify the reporter field. Jira; Questions; How to get reporter name with API call; How to get reporter name with API call . 4, 8. The bundling of issues per reporter and have them sort this is easily enough in a Kanban board I don't have access to the Jira server so I cannot do a 'tail -f' on the Jira log file(s). As it can be used to copy the displayName of the JQL to get issues that have the same reporter and assignee. Wanted Behaviour JIRA should make reporter B the reporter of the issue instead of User A. Manage any business project. Here is the complete behaviours script: import com. Service management and customer support. This is typically executed in a transition somewhere in your workflow. Turn You can also use Jira native REST API to meet the same is you are not using 'Automation for Jira' for any specific reason. 5; Jira Service Management v3. Confluence. This behaviour will change the available options of the Indicators select list every time the Outcomes select list changes. Go to Issues (under Jira Settings). 9 and Script Runner version 5. getLoggedInUser() This snippet works, Being not so familiar with Scripting, I am trying to implement a Behaviour serverside script on a create issue screen to hide/show the custom fields depending upon the Hi, I am using jira-connector to POST a create issue request to JIRA API on a JIRA SD project. getComponents()*. In the Jobs tab of the ScriptRunner settings, there is a template script for generating an I've created a Scriptrunner scripted field called Parent Issue Key. Is there any REST API available to get only the issue types displayed in the JIRA UI ? Any suggestion on this issue is Use behavior to set the issue type when you create a issue using ScriptRunner. I would like to use the behaviours plugin from ScriptRunner to set and lock the import I am trying to update a field based on the current user using Script Runner Jira cloud as a post function of a workflow transition. Find out what achievements can be unlocked when you download the app now, completely free of charge. to reproduce. Please can you The condition script will be evaluated before your code is executed. Especially the behaviours section. For example would be the following scenario. Jira Admin can execute below mentioned Hi everybody, Currently, the listbox related to the reporter field in all my jira screens displays the full username and its email. To do Solved: Hi, I'm new to both Jira and ScriptRunner. Our ultimate goal is to give Jira admins the tools to anonymize users and any related personal data that appears in Jira. When set to Jira, it will result in the “Default A field configuration defines the behavior of all fields available in your Jira installation, including Jira's own "built-in" fields (known as system fields) and custom fields. When a user with Modify Reporter permissions uses a stored CreateIssueDetails link with default field values to create a new issue, we see the following behaviour: if reporter is set in URL - I have a REST Endpoint that read from an external API to get values into jira service desk portal request fields based on the user submitting the request. 0-OD-10 (Cloud) Diagnostic Steps. I am able to create the issue but cannot set the Reporter field in the createIssue I'm trying to create a field validation using behaviour, that I would like to run whenever someone changes the reporter of an issue (during creation or elsewhere in edit For one of my projects not all users are able to view the "Reporter" field on the create screen. The script. I'm familiar with doing this in Jira Data Center but I'm not sure exactly import com. Issue is Open Click on Add Transition for the def componentNames = issue. cancel. Associate an issue type with a 4. install Behaviours plugin and create new behaviour then add mappings and go to the fiels and do the relevant configurations 2. Can someone look at it for me! Here is my code: ============ import Next to the Approver source, select Jira field, then select the Custom field (Approvers in this case) If you don’t see the custom field you want to get approvers from, make sure its Applicable context is set to Global. Log into Jira with an account that has access to the Issue not present in the Portal to the reporter. transform. You can add a postfunction on create transition, and there choose "set field value with constant or groovy script", provided by When setting up a behaviour you may want to determine when your behaviour runs: If you want the behaviour to run when the Create Issue, Edit Issue, or Transition issue page loads, set up Hi, Everyone! I hope you're well. If you wish to change individual fields, see Modifying field we have no Scriptrunner Behaviour / Listener which would modify this. 0, 8. Log in to Jira; Utilize Issue Collector functionality to raise feedback in Jira; Solved: Hi, I need to write a Groovy script in workflow validator when an issue is submitted via a Customer through Jira Service Desk Customer. As explained in the documentation Specifying field behaviour, it is possible to change the behaviour or Jira issue fields depending on the Some admins see this behavior as counter-intuitive or incorrect. I am able to retrieve the username of the assignee like so. 15. Check the To configure JIRA such that only certain fields are allowed to be edited in certain Statuses. BaseScript import com. If not, how are you implementing your code? If this is indeed a behaviour and you are using this code as a file, not directly in the script console, you I want to extract the data from this(key:value) pairs and populate it into custom fields(Eg: extract value Ken and populate into Reporter field. atlassian. I'm liking it though. Let’s configure Jira to send Jira notifications about all internal The purpose of this custom field is to link your Assets with your Jira instance. In some cases this includes inserting the initiating Slack user into However, a behaviour in ScriptRunner allows you to take that field customization further, defining how fields behave for issues in a given project or issue context. Create . 7. 3 out of 4 issuetype show reporter = undefined (Anonymous when you look it up in the issue search) and All versions of Jira Service Management. groovy. Enabling notifications for agents acting as customers. We have an key in the user properties for the Hi, I am running this in ScriptRunner's console, just for testing purpose. I am working on a script that will grab all the users associated with a certain role, in this Hi All, We have users from different organizations so we created user full names like the below one Ex: Full name ( Organization name). ComponentAccessor def user = ComponentAccessor. P C. There is no built-in function in Jira Query Language that helps in pulling the issue of who is the This represents an issue builder and can be used to provide parameters that can be used to create and update an issue through the IssueService. ; The Default entry cannot be removed from the scheme. Line 15: If the current user in group 'jira-administrators' Note: This is just a sample script which just demonstrate how we can get users and groups. reporter?. 3. 5. In which we are having CWISS project, which has two issue types i. g customfield_01232 2. I can confirm that the example code shared above will not work inside of Jira Cloud due to the fact that Atlassian only provide a I am trying to get the issues Assignee Email address, Reporter, email address, key, and a few other items. 4 and 3. Understand how to install, navigate, script and more. Search for issues in Jira. Hi I am new to Jira and Groovy and got a question on the behaviours. 11. For example, if your custom field is associated with an object Hi, When creating an issue, if the assignee field is left to "Automatic", I would like to assign it to the reporter I have these apps : - Scriptrunner - JSU Automation Suite for Jira Solved: Hello All, I have some business requirements where they have requested two multiselect list fields in Jira and the behavior they have. ComponentAccessor def I have a serious problem with my new service management portal. Is it Hello. 1. Product Q&A Groups Learning Events . ; def reporter = underlyingIssue. Watch ScriptRunner for Jira Cloud videos and interactive training. If yes, then can you can check from your project settings > issue types that your To implement the behavior above, take the following steps: Access the behavior menu under Administration – Add-ons; Create a new behavior; Add a field to the behavior In this case, the behavior is triggered by changes in the drop-down Welcome to the JIRA Cloud REST API reference. emailAddress: {{reporter. Is there a way using a ScriptRunner behavior to get the value of the "Raise this request on behalf of" field? UPDATE WITH SOLUTION: The "Raise this request on behalf of" I want to extract reporter name using REST API. On an Incident/Issue I select "Service Desk" from my Assets custom field and I want a different custom field (which is a group picker field) on the same issue to get Hey Alexey, Here is the working script to set other pick list(s) based on value of issue type. 9/8. name //get the name from each components //the following line does the exact same thing def componentNames = @RSP . I would like to only display the username. Hello - I am trying to show different select list options depending on the custom field value selected. Now I can use categories to search for my issues but then exporting results I do not have names of those We have recently performed the Jira upgrade from JSM version 4. It works fine for the most import com. I'd like to consider allowing Get Started. Ask a question but when I am logged in to my jira account it will While creating a new issue using scriptrunner, I would like to assign it an existing epic. For each field, a field Jira Software, Jira Service Management Failed to get value for reporter. Any fields that are set on this object will I'm new in Jira & I got the following request: As soon as an issue of type bug is moved to an IN PROGRESS state or passed a TO DO state, can we prevent someone from Jira products share a set of core capabilities that you'll want to understand to get the most out of Jira Service Management. jira. In a ScriptRunner script postfunction you don’t need to fetch the issue These conditions demonstrate various ways to dynamically control field properties based on different criteria such as user roles, custom field values, and workflow states.