Apqc benchmarking In a presentation at APQC’s Process and Performance Management Online Summit, panelists from Boeing and Ernst & Young (EY) shared two tales of success: APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills. ” The origins of benchmarking can be traced back to the Japanese term ダントツ, Research provided by APQC, the international resource for benchmarks and best practices KID ©2011 APQC. This report is intended to communicate trends & show APQC’s Manufacturing bench-marking project provides AME members a free customized bench-marking report, including useful performance metrics and a com-parison with peer groups, APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Prepared using data from APQC’s Open Standards Benchmarking in planning and management accounting, these documents highlight financial management planning and management accounting key performance indicator (KPI) benchmarks across multiple organizations. The list identifies each measure's "metric group ID" number, the measure name, the formula in English as APQC computes it, APQC’s Benchmarking Portal leverages the largest open standards database of benchmarks and performance metrics in the world, APQC’s own Open Standards Benchmarking SM database. APQC's Order to Cash research is focused on the main processes across functional boundaries to include the process "manage sales orders" and the process group "perform revenue accounting". This download includes both the template and APQC's Senior Principal Research Lead for Supply Chain Management, Marisa Brown, shared actionable insights into supply chain benchmarking and its benefits. To accomplish this APQC surveyed over 500 people to understand how organizations conduct benchmarking, what functions they are benchmarking, and what are Benchmarking is one of the most effective steps toward process and performance improvement, but can be an incredibly challenging endeavor in an organization as complex as The Boeing Company. APQC wanted to dig deeper and find out what value was being derived from benchmarking. This article answers some of the key questions around benchmarking—from identifying the financial value of All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. APQC serves as the confidential, third-party repository for the benchmarking data. Metrics provided include: cycle time in days from approval of job requisition to acceptance of job offer, number of new hires per Source, recruit, and select APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these industry benchmarks highlight key performance indicators (KPI) for various industries and organizational sizes. In 2025, APQC expanded and enhanced this survey in response to shifts in enterprise knowledge needs, workforce structure, and technology capabilities. Prepared using APQC’s Open Standards Benchmarking® in Supply Chain Planning, this document highlights key performance indicators (KPIs) and median metric values for supply chain planning processes in various industries. Metrics provided include: total cost to perform general accounting and reporting, APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Benchmarking continues to be a top tool used by leadership team to support decision making. Learn proven practices, tools and tips to plan, collect, analyze, and report results from APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Take a comprehensive look at how your supply chain is performing against relevant peer groups’ by completing the Supply Chain Planning Open Standards Benchmarking Assessment and uncover opportunities for: APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). For leaders committed to getting it right, APQC offers these key insights and potential pitfalls. At APQC, we define Benchmarking as the practice of being humble enough to admit that someone else is better at something and being wise enough to learn how to match and even surpass them at it. Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this collection contains these benchmarks with median metric values for 13 different industries and an overall, cross-industry view. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. The matrix makes it easy to see where your organization stands and how it could potentially APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Prepared using APQC’s Open Standards Benchmarking® in Manufacturing, this article highlights key performance indicators (KPIs) and median metric values for manufacturing processes in the petroleum/chemical industry. With more than 550 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills. A benchmarking team’s first objective is to clearly understand what business outcomes are expected by management. Our Open Standards Benchmarking database includes the world’s largest human capital APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Prepared using APQC’s Open Standards Benchmarking® in Manufacturing, this article highlights key performance indicators (KPIs) and median metric values for manufacturing processes in various industries. The current assessment provides today’s KM programs with the data and insights they need to make smart decisions about: APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). For benchmarking to truly benefit an organization, benchmarking projects must align with organizational strategy and be connected with actual work. Measures that are included are the total cost to perform the procurement process, average supplier lead time, percentage of purchase orders approved electronically, and more. Organizations can use this information to benchmark and continuously improve their sales processes. Metric categories provided include: APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 Prepared using data from APQC’s Open Standards Benchmarking® in Sales and Marketing and APQC’s Benchmarks on Demand portal, this collection highlights sales key performance indicators (KPI) benchmarks for organizations across industries. Supply chain planning professionals strive to be cost competitive and establish a supply chain that is responsive and resilient. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop APQC Benchmarking Process APQC takes benchmarks very seriously, with a defined and consistent processes for data capture, validation, and metric calculation. Order to cash is a cross-functional set of processes that involve receiving, processing, and billing customer orders. APQC’s Value of Benchmarking research indicates that supply chain functions tend to make benchmarking an integral part of their culture rather than an ad hoc effort. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop APQC membership gives you the tools and resources you need to meet your organization’s most pressing process and knowledge management (KM) challenges. The current assessment provides today’s KM programs with the data and insights Scope the Benchmarking Project . measures of success. Sample metrics provided include: total cost of the finance function as a percentage of revenue, cycle time to complete the monthly consolidated Benchmarking – the process of comparing and learning from the best practices of other companies – is an essential tool for growth in today’s business world. Hear about different types of benchmarking, why organizations benchmark, and how to execute a successful project. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop . With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop See how your organization compares with APQC's Open Standards Benchmarking database. Webster defines it as “to evaluate or check (something) by comparison with a standard. APQC's Benchmarking Alignment Worksheet provides a simple format for you to link your benchmarking activities to work processes, strategic goals, and measures. Organizations can use this information to benchmark and continuously improve their finance shared services processes. APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Whether you’re just getting started on your continuous improvement journey or need guidance to address APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Metrics provided include: total cost per $1,000 revenue to manage treasury operations, total cost per $1,000 revenue to manage APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Prepared using data from APQC’s Open Standards Benchmarking® in general accounting and reporting, this collection features key performance indicators (KPIs) for general accounting and reporting processes across different industries. This on-demand orientation will show how your firm can use APQC's thousands of research-based tools and resources as well as a Performance benchmarking with APQC can be valuable input to target setting for cost optimization, enterprise transformation, GBS and other programs. APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and select employees process. Benchmarking data APQC’s Open Standards Benchmarking measure library is comprehensive. Prepared using data from APQC's Open Standards Benchmarking in general accounting and reporting, this table highlights financial management general accounting and reporting key performance indicator (KPI) benchmarks for organizations in the automotive industry. This collection includes articles that provide median values for selected key performance indicators (KPIs). Metrics provided include: total cost to perform general accounting and reporting, number of FTEs per $1 billion revenue to All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. Topics: APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Benchmarking is an invaluable tool for organizations improving how they conduct business—it provides context on performance and helps pinpoint new practices. Throughout the years, APQC has conducted various research projects focused on benchmarking. This article explains APQC's approach to benchmarking, detailing APQC's four-phased methodology, which consists of planning, data collection, data analysis and reporting, and adaptations of findings. A few of the key metrics provided through the completion of this assessment include: Total cost to perform the process "manage financial policies and procedures" per $1000 revenue; APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Membership With APQC benchmarking resources, you can provide your clients with reliable benchmarking data quickly and efficiently. Metrics provided include: total cost to plan/budget/forecast, cycle time to These manufacturing benchmarks were prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing. Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the petroleum/chemical industry. While we focus on collecting and processing the most Prepared using APQC's Open Standards Benchmarking® portal, these articles highlight important measures and median metric values for HR organization processes. Complete the Accounts Receivable assessment to receive results you can use to help your organization to improve the accuracy, timeliness, and efficiency of processing receipts and adjustments. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop The APQC Open Standards Benchmarking measure list concisely lists all of the measures currently available through APQC's benchmarking portal for its members. All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. With more than 1,000 member organizations The accuracy of the accounts receivable process is important due to its direct impact on customer satisfaction. This infographic highlights the latest benchmarking challenges and tips for addressing them, discovered in our All submissions to APQC's benchmarking database, both Open Standards Benchmarking and Rapid Performance Assessments, must be collected using APQC's easy-to-use Microsoft Excel data collection instruments. With more than 1,000 APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Get the CEU credits you need Learn how to get the most out of APQC, the foremost authority in benchmarking and best practices. Organizations can use this information to benchmark and continuously improve their marketing processes. Organizations can use this information to gain insight into the efficiency and effectiveness of their procurement processes. Organizations can use this information to gain insight into the efficiency and effectiveness of their supply chain planning processes. About APQC Use APQC’s Benchmarks on Demand tool to get just-in-time reports that show how your peers are performing in key areas. Research participants were asked to rate how much APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Following a rigorous process is essential to any successful benchmarking program. ALL RIGHTS RESERVED Open Standards Benchmarking Frequently Asked Questions General Information 1. It includes thousands of standardized measures across dozens of key business processes, some unique to specific Whether you're looking for a benchmarking assessment to compare your KPIs to your peers, or you're looking for a maturity assessment to identify growth opportunities for strategic This fully accredited online course provides an overview of benchmarking principles, common approaches, and how organizations leverage benchmarking. So, to dig into that topic, APQC surveyed over 300 professionals—across functional The SCORmark effort is supported by the Open Standards Benchmarking CollaborativeSM research, which was formed by APQC, IBM, and dozens of other firms in support of open standards for performance metrics. Metrics provided include: personnel cost to perform the HR function per $1,000 revenue, number of business entity employees per HR function FTE, employee turnover rate, and more Find out how your IT organization can do more with less by completing IT Organization Open Standards Benchmarking Assessment to compare your IT processes and practices with those of relevant peers and world-class organizations in terms Use APQC’s Open Standards Benchmarking® to assess the cost, efficiency, and productivity of your HR function and human capital processes. These measures are organized by research area (A), the most recent survey in which the measure appeared (B), and finally by category of measure (C). APQC has developed the Benchmarking Maturity Matrix to speed and simplify the process of benchmarking assessment. Resources and APQC conducted its first Knowledge Management (KM) Benchmarks & Metrics Survey in fall/winter 2017. The team should then determine what is in and out of scope for APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). However it’s not an easy processand it often leads paralysis. Prepared using data from APQC’s Open Standards Benchmarking® in Sales and Marketing and APQC’s Benchmarks on Demand portal, this collection highlights marketing key performance indicators (KPI) benchmarks for organizations across industries. In 2022, APQC expanded and enhanced its flagship knowledge management program benchmarking survey in response to shifts in enterprise knowledge needs, workforce structure, and technology capabilities. Experience shows that the potential of benchmarking to drive dramatic improvement lies squarely in making out-of-the-box comparisons and searching for insights not typically found within intra APQC is the world's foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management. Every data point is scrutinized by an APQC analyst APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Powered by APQC’s Open Standards Benchmarking® database, Benchmarks on Demand gives you APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With APQC's benchmarking assessments you can compare your performance on more than 4,000 measures against organizations worldwide in nearly every industry. In announcing the portal, which soft launched with members two months ago, APQC notes that four of the five most accessed metrics relate to planning, budgeting and forecasting. The Customer Credit and Invoicing Open Standards Benchmarking Assessment's key performance indicators (KPIs) provide crucial information that allows you to compare your performance against APQC's Open Standards Benchmarking database. Metric categories provided The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop As you may have heard from us a few times, benchmarking is a top tool used by leadership teams to support decision making. With more than 1,000 member organizations Your organization’s performance will be compared with other organizations in our database on sales and marketing key performance indicators including wallet share, customer retention rate, Net Promoter Score, percentage of marketing spending through various channels and average return on investment for marketing spend through those differing channels. With more than 1,000 member organizations Prepared using data from APQC's Open Standards Benchmarking in tax and treasury, this table highlights financial management tax and treasury key performance indicator (KPI) benchmarks for organizations in various industries. For more KM programs continue to use APQC’s flagship KM benchmarking survey to level-set and evaluate their KM programs. Organizations can use this information to gain insight into the efficiency and effectiveness of their manufacturing processes. Featuring data from APQC's Open Standards Benchmarking in Procurement, these articles highlight the median performance level on important procurement benchmarks for organizations. Type: Collections. These measures are organized by research area, the survey name, and finally by category of measure. What are the Open Standards Benchmarking assessments and why would I want to use this data? APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations Engage APQC to provide custom benchmarking research for your organization. Organizations should regularly assess their benchmarking capabilities and progress so that initiatives can be optimized, changed, or halted. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this table highlights financial management finance organization key performance indicator (KPI) benchmarks for organizations. . jdjnoak iqk iiuyzm xqaqfz oto escde ywqh phgy nwlsm slvkit